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OT Need help with MSN/hotmail block?

uid 35621's pic
posted by  Suppo176 on  Mon Oct 5 19:15 CST 2009
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last visit: Mon Jan 13 13:39 CST 2014
[RELATED]

Duane: Just as an FYI. As a RR customer I have also noted this problem and it had gone on for three days as of yesterday. Affected addresses were MSN/Hotmail and gMail that I know of, and could get RR customer service to admit to.

They acknowledge the problem and it may be fixed by now, however I was able with significant proding to get them to admit that we can request a "Credit" to our accounts for the lack of service for 72+ hours. Contact 816-358-8833 or 800-531-2453 Reference their Tech support rep "RadleyH" as the source.

Phil
65 PV544






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