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Hello,
Have you got two keys for your car as the car has two keys an owners key that operates all locks on the vehicle including tailgate and a service key which only operates front door locks/ignition and steering lock. Maybee you only have the service key and not the owners key.
I have got the same problem I can only lock/unlock the tailgate only on the central locking and not with the key as I dont have the owners key when I bought my car used. You may be able to get one by giving volvo your chassis number to your volvo dealer and they may be able to get you one.
Hope this is of some use. James.
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