Hi Yantis,

As a person who makes their living selling a supporting Volvos you should have a better attitude when you make a posting to this bulletin board.

All of the people who read and post to this bulletin board are either Volvo Customers or individuals who have some affiliation with Volvo. You as a New Car Sales Manager for Stillman Volvo should be using this tool as a mean of helping and supporting Customers. Not attacking an over sight in an information posting on Volvo Sales for the Month of November.

If you were a person who really wants to help and improve Volvo's image you would have pointed out my error and not left me with the impression of attacking me. This fits in with most of the Volvo people I have dealt with "ARROGANT".

I am a first time Volvo Customer who purchased (what I though at the time to be a great car) a 1999 V70 XC. I though I was buying a safe and reliable car. However, my experience to date has been nothing too be happy or brag about. An attempt was made to cheat me by the Salesman when I purchased the car (my Wife will not even set foot on the Dealers lot). I have been insulated to my face by some jerk Factor Rep. over an issue I had with my transmission. The car itself is plagued with component failures. The over all experience had been one of the worse car ownership experiences I have ever had. At this time I would never recommend a Volvo to anyone.

The true sad part is not only will I not buy another Volvo Product but what damage I can do over time in not recommending potential future customers not to buy a Volvo product? I can safely say at this time I have stopped the sale of at least 6 Volvos (2 S60, 1 S40, 2 XC and 1 S80).

So Yanntis keep up the good work and make me madder so I can double my efforts in stopping friends, family and co-workers from make a big mistake in purchasing a Volvo product.

Best Wishes and have a Happy Holiday,

Feeling cheated Volvo Customer,

Steven---