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Seems the shop used a penetrating oil overnight. Good call, as breaking them off is not a good thing.
So what should you do now? Go get a relatively cheap torque wrench that goes to 100lbs or more. You car's manual says 100lbs of torque for your lug nuts.
Then get your lugnut wrench out of the trunk and try to loosen each of the lugs 1/4 turn, all 5 at the same time. Then take the torque wrench with a 19mm socket and tighten the lugs to the 100lb mark. You don't need a jack to do this.
If you have difficulty loosening the lug, place a 1 inch PVC pipe over the end of the handle. About 2 feet long should do it.
At least you will then know that the wheels are put on properly. Leave the PVC pipe in with the spare tire, just in case.
After a tire shop touches my car, I always re-torque the wheels when I get home.
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My name is Klaus and I am a V♂lv♂holic
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