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I am quite surprised they can't get it right. The procedure is not special:
1) Align (using a laser alignment system). Take note of front toe-in settings ie make sure they retain the print-out.
2) Drive to ensure you are happy that car fundamentally tracks straight.
3) Put car back on hoist, re-attach alignment gear on front wheels.
4) Center steering wheel and clamp (they have a crude device that usually fits against brake pedal and hooks onto bottom of steering wheel rim to hold it's position)
5) Adjust tie-rods to bring front toe-in back to spec.
Voila.
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