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re: "...It may be a poorly made tool. It did not come from IPD, and I noted it was made in an unexpected country when I opened it ...Pakistan, I think...."
I think that's the answer. It sounds like, by comparing your and my experiences, IPD's version is more precisely made (given that I had no trouble with it).
By the way, just for identification purposes, the IPD tool is gold anodized, and has one assembly weld: it attaches the curved (crank insertion) part that is welded to the "long" portion with a zig-zag bend (to achieve the proper "heights" with which you had trouble) to the hole for the tensioner.
Here's a picture:
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