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FCP Groton Introduction

posted by SpazMan on Fri Jun 26 05:37 CST 2009
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last visit: Tue Aug 14 21:06 CST 2012

[RELATED]

Brendan,

I can second this well-explained criticism, and I have myself been in this position. Always, when there is a problem with an order, good customer service has ensured my consumer loyalty. Having worked a job where I was responsible for packing boxed orders, I totally understand how mixups can happen. From my retail experience, I also know that being as well-versed as possible with the product ends up increasing sales as well as customer retention. At the end of my tenure working retail, I would have customers ask for me by name because they knew I would do right by them, and make sure they didn't have to come back a second time. That's the kind of customer service we're all hoping to get from our auto parts stores.

Thanks, and keep up the good work. The customer service has been superior at FCP Groton every time I have done business with you.

Ari

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FCP Groton Introduction
posted by FCP Euro on Fri Jun 26 04:44 CST 2009 >

FCP Groton Introduction
posted by walrus3 subscriber on Fri Jun 26 05:19 CST 2009 > V
- FCP Groton Introduction
  posted by SpazMan on Fri Jun 26 05:37 CST 2009 > V
  - FCP Groton Introduction
    posted by FCP Euro on Mon Jun 29 06:08 CST 2009 > V
- FCP Groton Introduction
  posted by FCP Euro on Mon Jun 29 06:07 CST 2009 > V

FCP Groton Introduction
posted by will rehsper subscriber on Fri Jun 26 06:29 CST 2009 > V
- FCP Groton Introduction
  posted by FCP Euro on Mon Jun 29 09:15 CST 2009 > V

FCP Groton Introduction
posted by Alex Z on Fri Jun 26 07:46 CST 2009 > V
- FCP Groton Introduction
  posted by FCP Euro on Mon Jun 29 05:56 CST 2009 > V

FCP Groton Introduction
posted by rhaire on Fri Jun 26 10:59 CST 2009 > V
- FCP Groton Introduction
  posted by FCP Euro on Mon Jun 29 05:45 CST 2009 > V
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  posted by hardknocks! subscriber on Thu Jul 9 14:16 CST 2009 > V
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    posted by hardknocks! subscriber on Thu Jul 16 11:21 CST 2009 > V

FCP Groton Introduction
posted by alschnertz subscriber on Fri Jun 26 14:20 CST 2009 > V
- FCP Groton Introduction
  posted by FCP Euro on Mon Jun 29 05:38 CST 2009 > V
- FCP Groton Introduction
  posted by FCP Euro on Mon Jun 29 07:54 CST 2009 > V

More Weekend Reading
posted by lucid subscriber on Sat Jun 27 02:33 CST 2009 > V
- More Weekend Reading
  posted by FCP Euro on Mon Jun 29 05:33 CST 2009 > V

It's the Airing of Grievances!
posted by will rehsper subscriber on Sat Jun 27 03:05 CST 2009 > V
- It's the Airing of Grievances!
  posted by FCP Euro on Mon Jun 29 05:13 CST 2009 > V

FCP Groton Introduction
posted by pageda on Sat Jun 27 09:19 CST 2009 > V
- FCP Groton Introduction
  posted by FCP Euro on Mon Jun 29 05:01 CST 2009 > V

FCP Groton Introduction
posted by volvo426 on Sun Jun 28 00:48 CST 2009 > V
- FCP Groton Introduction
  posted by FCP Euro on Mon Jun 29 04:33 CST 2009 > V

Going Postal
posted by lucid subscriber on Sun Jun 28 08:12 CST 2009 > V
- Going Postal
  posted by SpazMan on Sun Jun 28 08:31 CST 2009 > V
- Going Postal
  posted by FCP Euro on Mon Jun 29 04:16 CST 2009 > V
  - Going Postal
    posted by lucid subscriber on Mon Jun 29 04:35 CST 2009 > V
    - Going Postal
      posted by FCP Euro on Mon Jun 29 05:17 CST 2009 > V
      - Cat order processed
        posted by lucid subscriber on Mon Jun 29 06:43 CST 2009 > V
        
        Cat order processed
        posted by FCP Euro on Mon Jun 29 09:05 CST 2009 > V
        
        Confirmation Email received but... [900][1992]
        posted by lucid subscriber on Tue Jun 30 01:16 CST 2009 > V
        
        Confirmation Email received but... [900][1992]
        posted by FCP Euro on Tue Jun 30 04:47 CST 2009 > V

FCP Groton Introduction
posted by grappler on Mon Jun 29 05:33 CST 2009 > V
- FCP Groton Introduction
  posted by FCP Euro on Mon Jun 29 05:43 CST 2009 > V

FCP Groton Introduction
posted by Sil subscriber on Mon Jun 29 10:30 CST 2009 > V
- FCP Groton Introduction
  posted by FCP Euro on Wed Jul 1 01:29 CST 2009 > V

FCP Groton Introduction
posted by Art Benstein subscriber on Tue Jun 30 05:56 CST 2009 > V

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FCP Groton Introduction